You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We can ship to virtually any address in Europe, USA for free by Fedex. If your address is not inclueded in the above areas, you can still contact us to check if we can ship products to your address in other express.
Very happy with the product received. Packaged nice and clean. Zippers are smooth. The opening at the top is a great size -quality is good. Hope it holds up to everyday use!
Great backpack! Got for my 8yr old primary schooler. He has to carry alot of stuff and thr extra pockets help with that. Looks really well made. He hasnt used it yet as its for this this comimg up school yr but looks like it will hold up well.
This backpack is so cute!! My grandson loves it. Its holding up really well too. We love it!
My son loves this backpack.
Dieser Rucksack ist bezaubernd! Wir hatten es über einen Monat und es sieht immer noch brandneu aus! Mein Kleiner liebt diese Tasche! Er ist 7, in der Grundschule. Das Material ist stark und robust. Ich kann mir vorstellen, dass wir es für mehrere Jahre nutzen werden! 100% empfehlenswert!